Maintenance Support Officer

Maintenance Support Officer

Deliver high-quality customer service and administrative support within a fast-paced, KPI-driven environment.

The Opportunity

A State Government Department is seeking a motivated and customer-focused Maintenance Support Officer to join their team on a temporary basis. This role plays a key part in supporting service delivery through high-quality customer service, effective stakeholder engagement, and accurate administrative support.

Working in a fast-paced, KPI-driven environment, you will liaise with internal teams, industry partners, and suppliers to ensure the timely and efficient delivery of services. This is an excellent opportunity for an organised professional who thrives under pressure and enjoys contributing to a positive and collaborative team culture.

What’s On Offer

• Temporary role with a State Government Department
• Great hourly rate
• Queensland-based position
• Fast-paced and supportive team environment
• Opportunity to contribute to service delivery and continuous improvement initiatives

About the Role

Key responsibilities include:

• Providing efficient, high-quality customer service to customers and stakeholders
• Managing enquiries and supporting service delivery within a KPI-driven environment
• Building and maintaining strong relationships with industry partners, local suppliers, and internal and external stakeholders
• Ensuring timely and effective coordination of services and information
• Demonstrating strong interpersonal skills, including negotiation, de-escalation, and dispute resolution
• Preparing and maintaining accurate documentation, reports, and system records
• Updating and managing information systems with a high level of accuracy
• Undertaking general administrative duties as required
• Actively contributing to team culture, collaboration, and internal innovation initiatives

About You

You are a reliable and customer-focused administration professional who enjoys working in a dynamic environment and contributing to a positive team culture.

You will bring:

• Demonstrated experience in customer support or customer service roles
• Strong interpersonal and communication skills
• Ability to work effectively in a fast-paced, KPI-driven environment
• High attention to detail and accuracy when handling documentation and records
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Strong organisational and time management skills
• A collaborative mindset with the ability to contribute to continuous improvement initiatives
• An understanding of leadership as an individual contributor, aligned with the Queensland Government Leadership Competencies Framework (highly regarded)

To Apply

Applications should be forwarded by clicking the 'Apply' button below. For a confidential discussion you are welcome to call Brendon Dyer on (07) 4034 5000.

To be eligible to apply for this job, you must be an Australian or New Zealand citizen or have an appropriate visa to be able to live and work in Australia.

About Us

With offices in Cairns and Townsville, Precruitment is Regional Queensland's leading recruitment consultancy, specialising in permanent and temporary roles. With a focus on administration and professional talent, we are selected suppliers to local businesses, Queensland Government, Government Owned Corporations and Local Government. We have a broad client base throughout Regional, North and Western Queensland.

Job Ref# 5315

Not the right role for you? Call us on (07) 4034 5000 for a confidential chat about other opportunities.